As part of our work to support our patients and communities, you can now book a TeleHealth consultation with any of our doctors.
TeleHealth offers peace of mind for patients who are concerned about attending our practice in person.
Book a TeleHealth appointment online, or when you call the practice.
If you have a fever, cough, sore throat, or shortness of breath
Had contact with someone diagnosed with or suspected of having Coronavirus
Have travelled internationally or domestically in the last 14 days;
Please book a bulk billed TeleHealth appointment with any of our doctors.
Fullerton Health Australia has been monitoring the global Coronavirus (COVID-19) pandemic and rapidly evolving response measures within Australia to curb the spread.
We are committed to our people, our clients, our patients and our responsibilities and are acting on the advice from the Australian Government and the Department of Health, together with professional medical bodies, while putting our own precautionary measures and initiatives into action.
As a leading healthcare provider, we understand our important role during this time, both as an employer and in supporting the health of those who rely on us each and every day – our patients and clients.
With an expert team of clinicians at the ready and the infrastructure in place to allow us to continue to adapt to the changing circumstances, Fullerton Health Australia is continuing to provide accessible care for all.
You can book a TeleHealth appointment at any of our medical centres using our online booking system, or by phoning the clinic direct.
TeleHealth consultations will be bulk billed (eg no fee) for patients who are Medicare or DVA card holders. The Australian Government – Department of Health has produced a MBS Changes Fact Sheet where you can read more about the COVID-19 bulk billed TeleHealth services.
Patients who do not meet the criteria for bulk billing can still book a TeleHealth appointment, however a fee is payable prior to the consultation and is not rebatable by Medicare.
Fullerton Health Australia is following the advice from the Department of Health and State Government guidelines regarding precautions that are needed to minimise risks concerned with COVID-19.
We are following the recommended health and safety precautions, and are providing advice to our staff via a 24/7 helpline, and a referral for testing if required.
We are ensuring our staff maintains high hygiene standards in our centres, including practising proper hand sanitising procedures, together with sneeze and cough etiquette. We have posters in all Fullerton Health Medical Centres regarding COVID-19 and aim to minimise the risk of transmission.
All surfaces in our Jobfit centres are cleaned every morning and regularly during the day using an antibacterial, antimicrobial cleaning product that reduces the risk of harmful viruses, moulds, fungus, algae and any other possible harmful pathogenic bacteria.
We are assessing the opportunities for non-essential staff to work remotely and for essential non-patient-contact staff such as our Contact Centre staff to be split between several locations to minimise the risk of widespread exposure.
We have advised our staff to stay home if they are unwell and self-isolate if necessary.
We can all play our part to limit the spread of COVID-19 and stay healthy by following the advice from the Australian Government and the Department of Health which is regularly updated.
For the latest updates go to https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert.
Call the National Coronavirus Helpline on 1800 020 080 if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week If you require translating or interpreting services, call 131 450.